Because we are a family business we are able to give bereaved families a very personal touch.
We are proud of our reputation for the caring and personal 24 hour service we provide.
Below are our aims and principles which we seek to achieve on behalf of the deceased and their families:
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To uphold traditional values that may be expected from us.
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To listen to our clients families, to interpret and implement their wishes.
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To be honest, diligent, prompt and efficient in everything we do.
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To always maintain the dignity of the deceased.
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To ensure our charges are reasonable and reflect the services provided by us.
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To ensure that every member of our team demonstrates empathy, kindness and professionalism.
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To take responsibility for an error, complaint or problem as it is, to deal with it immediately and objectively.